Online & In-Store Policies
Save on Shipping
*Orders with a subtotal over $100 that are shipping to the contiguous 48 continental United States will automatically 50% off UPS Ground shipping and orders with a subtotal over $200 that are shipping to the contiguous 48 continental United States will automatically free UPS Ground shipping. We cannot ship to PO Boxes, Alaska, Hawaii or other territories under US control. This will be reflected as a choice in the checkout page where shipping rates are calculated. Shipping promotions (including 50% off shipping over $100) apply to one address.
Once an order is placed, we usually ship within 2 business days. The Olive Press then sends email order confirmations to the "bill to" address specified on the order. An email confirmation is sent from UPS that specifies when the package was shipped and the corresponding tracking number.
All shipping orders over $100 with a destination in the contiguous continental United States receive 50% off shipping: store, catalog and online orders. For shipping charges for those items under $100, you can conveniently calculate your shipping when you "view your basket" before checking out.
We cannot ship to Alaska, Hawaii or other territories under US control.
Return and Refund Policy
We happily accept returns of any non-perishable products within 30 days of purchase. Perishable and Bath & Spa products are non-refundable.
To expedite your return, all items must be in their original packaging and in the same condition as when they were received.
If your package arrives damaged, please contact us at 707-931-7580, and we’ll work with you on a prompt resolution.
*Please note, prices, availability and gift pack content are subject to change*